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Transwestern unlocks deeper insights into operating costs allocation by categories, regions, properties & managers — saves on maintenance and upkeep expenses

Transwestern is a global asset management firm. Transwestern is an owner of industrial and commercial real estate, with an inhouse asset management. Transwestern was looking to streamline and optimize property management and operations.

Use Cases

Property operations optimization Maintenance management Reporting automation

Transwestern is a global asset management firm. Transwestern is an owner of industrial and commercial real estate, with an inhouse asset management. Transwestern was looking to streamline and optimize property management and operations.

Use Cases

Property operations optimization Maintenance management Reporting automation

Results
  • 72%
    Quicker W/O competitions
  • 50%
    Tenant satisfaction increase
  • 30%
    Cost reduction in upkeep expenses

Challenge

Lack of transparency into operations of triple net commercial properties, time consuming reporting process, expensive administration and management of key maintenance tasks, difficult to control cost and budget for the future to better improve Net Operating Income (NOI).
  • Portfolio
    Industrial assets
  • Geography
    US

“The entire process of placing the order, bidding, vendor sourcing and vetting is now a breeze”

  • Author
  • Bradley Green, SVP
    Transwestern

Solution

Fyxt was implemented in one of Transwestern’s industrial properties with a large logistics provider as the tenant. Transwestern wanted to provide the best possible experience for the tenant, while better managing the operations team, streamlining reporting, creating transparency and control into costs. The implementation process was quick and seamless.

“Fyxt automated the unsexy part of property management - maintenance!”

  • Author
  • Bradley Green, SVP
    Transwestern

Impact

Fyxt automated work order management: the process of placing the order, bidding, vendor sourcing and vetting, tenant-PM communication and job tracking.

Fyxt allowed Transwestern to have full transparency in the $ value of all operating costs associated with the property (including CAM costs).

Fyxt automated reporting, pushing customizable on the fly operational reports to the dashboard

“With Fyxt we’re 40–50% more efficient at managing hundreds of properties”

  • Author
  • Bradley Green, SVP
    Transwestern

Commercial Property
Management Resources

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